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Uptown Pokies Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Uptown Pokies Casino. Please read them carefully before creating an account, depositing funds or participating in any game. By using the website, you acknowledge that you have read and understood these terms and agree to follow them, together with any applicable game rules, promotional terms and privacy information.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and Uptown Pokies Casino in relation to your use of the website, account services, games, payment facilities and related features. References to the website include any associated pages, software, applications or services made available by Uptown Pokies Casino from time to time.

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You must read these terms before using the website. If you do not agree with any part of them, you must not register, deposit, play games or otherwise use the services. Additional rules may apply to particular games, competitions, promotions or payment methods. Those rules will be presented with the relevant service and form part of these terms where you choose to use it.

You are responsible for ensuring that your use of the website is permitted by the laws that apply to you. The services are intended only for people who are legally permitted to access and use online gambling services in their location. Uptown Pokies Casino may restrict access where required by law, regulation, payment arrangements, operational requirements or responsible gaming considerations.

Changes to these terms

These terms may be updated from time to time to reflect changes to the website, games, technology, legal requirements or business arrangements. The latest version will be published on this page. You should review the terms regularly. If you continue to use the website after an updated version is published, that continued use may be treated as acceptance of the revised terms. If a change is not acceptable to you, you must stop using the services.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not mean that the provision has been waived.

2. Eligibility, registration and account security

You must meet the minimum legal age that applies to online gambling in your location and must provide accurate information when registering. You must not create an account if you are underage, prohibited from gambling, subject to a gambling exclusion or restriction, or unable to comply with these terms. Uptown Pokies Casino may ask for information or documents to confirm your identity, age, location, payment ownership or other eligibility requirements.

Registration details must be complete, current and truthful. You must update your information if it changes. Providing false, misleading, incomplete or outdated information may result in an account being restricted, suspended or closed. It may also affect the handling of funds or the validity of transactions and promotional participation.

Unless expressly permitted by the applicable rules, each person may use only one account. You must not open an account for another person, allow another person to use your account or transfer your account to someone else. Accounts are personal and must be operated only by the registered account holder.

Keeping your account secure

  • Keep your username, password, access codes and other security information confidential.
  • Use a strong password and do not reuse it on other websites where possible.
  • Log out after using the website on a shared or public device.
  • Notify Uptown Pokies Casino promptly if you believe your account has been accessed without permission.
  • Do not permit family members, friends or any other person to access or use your account.

You are responsible for activity carried out through your account unless you have reported unauthorised access promptly and the relevant circumstances show that you were not responsible. Uptown Pokies Casino may apply security checks, temporary restrictions or additional verification where activity appears unusual or inconsistent with the account information.

3. Games, deposits, withdrawals and promotions

Games must be used for personal entertainment and not for commercial, professional or unlawful purposes. Before playing, you should understand the rules, available options, displayed outcomes and any applicable stake or balance information. Game results are determined by the relevant game system and, where applicable, randomised technology. You must not attempt to interfere with, manipulate or bypass the operation of a game.

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment transactions may be subject to checks by Uptown Pokies Casino, payment providers, financial institutions and other service partners. A transaction may be delayed, rejected or reversed where required for security, verification, technical or legal reasons.

You should check all transaction details before confirming a deposit or withdrawal. The balance shown in your account may be adjusted where a transaction is reversed, a technical error occurs, a payment is unauthorised or an account activity review identifies an issue. You must not use the services to deposit or withdraw funds on behalf of another person, or to move funds for an unlawful purpose.

Withdrawal requests may be subject to identity, payment and account checks. Uptown Pokies Casino may ask you to provide reasonable information before processing a request. The availability, timing and conditions of a payment method may depend on the provider and other factors outside the website's direct control. You remain responsible for any applicable charges, taxes or reporting obligations associated with your transactions.

Promotions and bonuses

Promotions, bonuses, rewards and competitions are subject to their own terms. Those terms may include eligibility requirements, participation steps, expiry periods, game restrictions, maximum values, wagering conditions, withdrawal conditions or other limitations. You should read the specific promotion terms before accepting or using an offer.

Unless the relevant offer states otherwise, promotional benefits are intended for one eligible person and one account only. Uptown Pokies Casino may refuse, withdraw or amend a promotion where it has been misused, claimed in error, accessed through multiple accounts or affected by a technical or administrative mistake. Any decision will be made in accordance with the applicable promotion terms and the law.

Technical errors, interrupted connections, incorrect displays or other faults may affect a game or transaction. Where a material error occurs, Uptown Pokies Casino may take reasonable steps to correct the error, restore an affected balance or cancel an affected activity. You must not knowingly take advantage of an error and should report suspected errors through the available support process.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and only use money you can afford to lose. Take regular breaks and avoid gambling when you are affected by alcohol, medication, stress or other circumstances that may affect your judgement.

  • Do not chase losses or increase your stakes to try to recover money.
  • Do not borrow money or use essential household funds for gambling.
  • Set personal limits where tools are available and respect those limits.
  • Use account breaks, exclusions or other available controls if gambling is becoming difficult to manage.
  • Seek independent support if gambling is causing financial, personal, work or emotional problems.

You may ask for help with responsible gambling features or request restrictions on your account through the available support channels. Requests may require identity checks and may be subject to practical processing steps. You must not attempt to avoid an account restriction by opening another account or using another person's details.

Privacy and information handling

Personal information is handled in accordance with the applicable privacy information published by Uptown Pokies Casino. Information may be collected and used for account administration, identity and age verification, payments, security, fraud prevention, customer support, legal compliance, responsible gambling measures and service improvement. Where appropriate, information may be shared with service providers, payment partners, verification providers or authorities for these purposes.

You must use the website lawfully and respectfully. You must not upload harmful software, interfere with the website, attempt to gain unauthorised access, scrape or copy content without permission, use automated tools to obtain an unfair advantage, or engage in fraud, money laundering, harassment or other unlawful conduct.